FAQ
Questions buyers ask about Google Ads
Scope, ownership, tracking, pricing, timelines — and what no agency can responsibly guarantee.
Ask about your account→01What does a Google Ads agency actually do?+
It plans campaign structure, manages queries and bidding, configures conversion tracking, tests ads and landing pages, controls budgets and reports on commercial outcomes. It should also explain how automation is being guided and constrained.
02Do you manage Performance Max?+
Yes — with clean goals, brand controls, exclusions, URL rules, search themes, asset quality and channel reporting, so it complements Search rather than absorbing demand that already existed.
03Can you improve the quality of Google Ads leads?+
Usually. Query control, offer clarity, form design, qualified-stage tracking and CRM feedback are what move lead quality; volume alone is not the target.
04Should branded keywords be in a separate campaign?+
In most accounts, yes. Separating brand makes incremental performance visible instead of letting cheap brand conversions flatter the whole account.
05How much should we spend on Google Ads?+
Enough for the account to learn: a market's click cost, conversion rate and sales cycle set the floor. We model this before recommending a budget.
06How long does a rebuild take to improve performance?+
Structural work usually lands in weeks 2–3, with bidding stability following one to two conversion cycles later. Learning periods are respected rather than fought.
07Will we own the Google Ads account?+
Yes. The account, billing, conversion data and change history stay yours, and they stay yours if you leave.
08What is included in Google Ads management?+
Search-term and negative work, bidding and budget management, campaign structure, creative and asset testing, landing-page feedback, tracking hygiene and reporting.
09Can you connect Google Ads with our CRM?+
Where the CRM supports it — enhanced conversions for leads, Data Manager or offline import, so bidding learns from accepted leads and revenue rather than form fills.
10Do you optimise landing pages as well as campaigns?+
We review message match, speed, forms and call tracking, and work with your team or ours on the changes. Page work is scoped through conversion rate optimisation.
11Google Ads agency or freelancer: which is better?+
It depends on account complexity and cover. A freelancer can be excellent for a single-market Search account; multi-market, feed-driven or heavily automated accounts usually need more than one specialism.