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Digital Otters
Google Ads management

Search · Performance Max · Demand Gen · Shopping · YouTube

Google Ads Agency

Turn paid search demand into qualified leads and profitable sales. We manage campaign structure, search terms, bidding signals, creative assets, landing pages and CRM feedback so Google optimises toward the outcomes your business actually values.

Search, Performance Max, Demand Gen, Shopping and YouTubeQualified-lead and revenue tracking, not form countsClient-owned account, billing and campaign historyLanding-page and message-match review included

No guaranteed-result claims. You get documented work, transparent reporting and a client-owned account.

Free account teardownYour account
Step 1 of 3

Three quick answers so the teardown looks at the right things.

Are you running Google Ads right now?
Approximate monthly ad spend
Media budget only — this sets what the account can realistically learn from.
Campaign types live today
Select all that apply.

Takes under a minute. No obligation, and no automated audit PDF.

No lock-inMonth-to-month options available
You own itAccount, data and history stay yours
Real reviewerA paid-media lead, not a bot report

What you will actually see

Reporting built on qualified outcomes, not clicks

Cost per qualified lead, tracked revenue, campaign mix and the search-term clean-up behind it — in one view your finance team can read. Layout shown is illustrative.

Cost per qualified lead reported beside platform conversionsCampaign mix shown so brand and remarketing cannot flatter resultsSearch-term clean-up quantified every month

The short answer

Google Ads management, in one paragraph

A Google Ads agency plans, builds and manages paid campaigns while protecting budget, measurement quality and commercial intent. We combine query control, campaign architecture, primary conversion goals, enhanced conversion data, landing-page alignment and sales feedback so automated bidding learns from meaningful outcomes rather than easy clicks.

This page owns Google Ads management. Multi-channel budget planning sits on PPC Management, product feeds on Ecommerce & Shopping Ads and video on YouTube Advertising.
Campaign types managed
Search, Shopping, Performance Max, Demand Gen and YouTube
Lead-quality approach
Qualified stages and revenue signals returned where CRM data permits
Account ownership
You own the Google Ads account and pay Google directly
Optimisation focus
Qualified acquisition cost, revenue, margin and scalable demand

Budget leaks

Where Google Ads accounts commonly waste budget

Hover a card to see the fix. Automation scales the wrong outcome as efficiently as the right one — these four leaks account for most of the wasted spend we find in audits.

Search terms01

Search intent becomes diluted

Broad match and automated expansion find valuable demand — and also research, job-seeking, support and unrelated meanings.

What we do

Weekly search-term and search-category review, structured negative lists and match-type strategy per campaign role.

Performance Max02

Performance Max hides the mix

Blended results can include brand, remarketing and demand that already existed, making the account look stronger than the business result.

What we do

Channel contribution reporting, brand controls, exclusions, URL rules and product segmentation so incremental value is visible.

Conversions03

Conversion setup rewards volume

Duplicate or low-value primary actions teach bidding to chase easy events instead of qualified customers.

What we do

One clear primary action per campaign role, secondary actions kept observational, qualified stages or revenue imported where supported.

Economics04

Budget ignores margin

Revenue alone can hide weak unit economics across products, services and geographies.

What we do

Margin, returns, lead acceptance, lifetime value and payback factored into campaign, product and budget decisions where data allows.

Campaign system

A campaign system matched to the buying journey

The account is designed as a portfolio, not a pile of campaigns competing for the same users and claiming the same conversions. Each type gets one job, one goal and its own exclusion plan.

Account architecture: every campaign has one job

Demand
Non-brand Searchgoal · exclusions · budget
Brand Searchgoal · exclusions · budget
Competitor Searchgoal · exclusions · budget
Automation
Performance Maxgoal · exclusions · budget
Shopping / feedgoal · exclusions · budget
Demand Gengoal · exclusions · budget
Audience
Remarketinggoal · exclusions · budget
Customer Matchgoal · exclusions · budget
YouTube videogoal · exclusions · budget
Qualified outcomesleads · sales · revenue · margin
Feedback loop

CRM stages and revenue returned to Google so bidding learns from real customers

Enhanced conversions for leads · Data Manager · offline import (where supported)

Search campaigns

Keyword and query-led campaigns structured by intent, geography, offer, match strategy and commercial value.

Job · Capture active demand

Performance Max

Cross-channel automation managed through clean goals, channel reporting, brand controls, search themes, assets and audience signals.

Job · Automate with guardrails

Demand Gen

Visual demand creation and remarketing across YouTube, Shorts, Discover and Gmail with channel controls and suitable creative.

Job · Create new demand

Shopping

Standard Shopping or Performance Max connected to Merchant Center, feed quality, product economics and availability.

Job · Sell the right products

YouTube and video

Video and Demand Gen activity matched to the creative, audience and landing-page journey the offer requires.

Job · Move attention to action

Remarketing & Customer Match

Audience strategies organised by consent, lifecycle stage, customer status, suppression and frequency — not blanket retargeting.

Job · Use first-party data

Tracking

Tracking Google can learn from and finance can trust

Bidding depends on the conversion actions and first-party data it receives. We separate primary bidding outcomes from secondary observations, validate enhanced conversions and return qualified stages or revenue where supported.

01Primary vs secondary conversions

Primary actions direct bidding and appear in the Conversions column; secondary actions stay observational. We document which business action drives each campaign.

02Enhanced and offline conversions

Hashed first-party data and CRM stages returned through tags, Data Manager or offline import so bidding sees the customers that actually closed.

03Attribution and deduplication

One source of truth per action, duplicate tags removed, and platform numbers reconciled against analytics and CRM before anything is judged.

04Landing-page diagnostics

Message match, speed, form behaviour and call tracking checked on the pages the clicks land on — the half of the funnel the account cannot fix alone.

emergency plumber london
AllImagesMapsNewsShopping
Sponsoredyourbrand.co.uk/emergency-plumber

24/7 Emergency Plumber London — Arrive in 60 Minutes

No call-out fee. Gas Safe engineers, fixed prices confirmed before work starts.

Sponsoredcompetitor-a.co.uk/plumbing

Local Plumbing Repairs — Same-Day Booking

Blocked drains, leaks and boiler repairs across Greater London.

yourbrand.co.uk › services › plumbing

Plumbing Services in London — Gas Safe Registered

Transparent pricing, engineer tracking and same-day availability across 32 boroughs.

The auction is won before it starts:intent match, offer clarity and landing-page relevance.
Message matchQuery → ad → landing page

Delivery roadmap

The first 90 days, week by week

Measurement is protected before anything is scaled. Exact timing depends on access, creative production, conversion volume, sales-cycle length and approval speed.

Week 1

Account and conversion audit

History, search terms, networks, locations, budgets, bid strategies, conversion actions, change history, Merchant Center and landing pages.

Milestone · Findings and priority list
Weeks 2–3

Measurement and structural fixes

Repair priority tracking, define campaign roles, separate brand and non-brand where appropriate, configure exclusions and launch.

Milestone · Approved structure live
Weeks 4–8

Query, bid and asset testing

Build negatives, test messages and landing pages, monitor learning periods, inspect channel performance and compare lead or purchase quality.

Milestone · Quality signals improving
Month 3+

Scale profitable coverage

Expand keywords, markets, products, audiences or visual inventory only once conversion signals and unit economics are reliable.

Milestone · Controlled expansion

Measurement

What we report — and what it decides

Platform metrics explain delivery; business metrics decide whether the channel deserves more budget. Reporting is built around your analytics, ecommerce, call and CRM data.

Demand capture

Qualified clicks, high-intent query coverage, impression opportunity and lost demand where useful.

Where to expand
Qualified acquisition

Cost per qualified lead, opportunity, customer or purchase — not only cost per form submission.

Budget allocation
Revenue and value

Conversion value, revenue, contribution margin, return on ad spend and payback where reliable data exists.

Channel investment
Search quality

Search terms and categories, negatives, brand mix, location quality, network mix and landing-page relevance.

Weekly optimisation
Automation health

Primary goals, enhanced conversion diagnostics, learning status, budget constraints and marginal performance.

Bidding changes
Sales feedback

Lead acceptance, opportunity creation, closed revenue and why paid leads fail to become customers.

Targeting and offer

Engagement model

Scoped by account complexity — not only spend

Your quote reflects campaign types, markets, tracking work, product feeds, landing pages, creative production, reporting and monthly optimisation. Google media is paid directly by you.

Proposals state the management fee, setup charges, minimum term, notice period, media budget, third-party costs and client responsibilities.

01

Google Ads Audit

One-time review of tracking, queries, campaign structure, budgets, landing pages and the opportunities we would act on first.

Start with an audit
02

Campaign Setup or Rebuild

New account architecture or a controlled restructure with measurement, migration planning and launch.

Scope a rebuild
03

Ongoing Google Ads Management

Continuous search-term, bidding, budget, creative, landing-page and reporting work against agreed commercial targets.

Discuss management
04

Performance Max & Demand Gen

Goal, channel, asset, audience, brand, feed and URL controls scoped to the exact role each campaign plays.

Review automation
05

Ecommerce & Merchant Center

Product-feed, Shopping and margin requirements scoped through our ecommerce advertising service.

See Shopping ads

Fit and expectations

When we are the right Google Ads agency

A good fit needs real demand, an offer that converts, enough budget to learn and a way to tell a qualified customer from a cheap conversion.

Strong fit when
  • People actively search for your product, service, category or problem.
  • You can identify qualified leads, profitable orders or valuable customer stages.
  • Your website, sales team and fulfilment can handle additional demand.
  • You want campaigns, billing, conversion data and history kept in your own account.
Probably not a fit when
  • There is no reliable conversion action or way to assess lead quality.
  • The budget cannot produce enough meaningful traffic in the selected market.
  • You expect automation to fix a weak offer, poor feed, slow site or missing creative.
  • You require guaranteed leads, sales, cost per acquisition or return on ad spend.

Proof, not adjectives

Results a buyer can verify

Each approved case shows the original account problem, the concrete work completed, the timeframe, the data source and a commercially meaningful result. Drop your approved screenshots into the slots below.

Step 01

Account diagnosis

The original query, conversion, campaign or landing-page problem shown in an approved or anonymised account view.

Step 02

Work completed

The structural, tracking, bidding, creative, feed or landing-page changes made — method, not just a result.

Step 03

Commercial result

Qualified acquisition cost, opportunity creation, revenue, margin or new-customer growth with period and limitations stated.

Benchmarks & platforms

Operating expectations, not promises

Useful benchmarks come from your market, conversion cycle, offer, margin and account history. The notes here reflect official platform guidance.

Google AdsGoogle Analytics 4Google Tag ManagerMerchant CenterLooker StudioSemrush

All advertising accounts stay under client ownership. There is no proprietary layer between your team and the account.

Smart Bidding learningGoogle Ads help

Often 7–14 days after major changes; some accounts need up to three weeks or one to two conversion cycles.

Primary conversion actionsGoogle Ads help

Used for bidding when their goal is selected; secondary actions are normally observational only.

Performance Max reportingGoogle Ads help

Channel performance reporting can show contribution across Google inventory.

Enhanced conversion dataGoogle Ads help

Google Ads can accept first-party data through tags, Data Manager and supported connections.

FAQ

Questions buyers ask about Google Ads

Scope, ownership, tracking, pricing, timelines — and what no agency can responsibly guarantee.

Ask about your account
01What does a Google Ads agency actually do?

It plans campaign structure, manages queries and bidding, configures conversion tracking, tests ads and landing pages, controls budgets and reports on commercial outcomes. It should also explain how automation is being guided and constrained.

02Do you manage Performance Max?

Yes — with clean goals, brand controls, exclusions, URL rules, search themes, asset quality and channel reporting, so it complements Search rather than absorbing demand that already existed.

03Can you improve the quality of Google Ads leads?

Usually. Query control, offer clarity, form design, qualified-stage tracking and CRM feedback are what move lead quality; volume alone is not the target.

04Should branded keywords be in a separate campaign?

In most accounts, yes. Separating brand makes incremental performance visible instead of letting cheap brand conversions flatter the whole account.

05How much should we spend on Google Ads?

Enough for the account to learn: a market's click cost, conversion rate and sales cycle set the floor. We model this before recommending a budget.

06How long does a rebuild take to improve performance?

Structural work usually lands in weeks 2–3, with bidding stability following one to two conversion cycles later. Learning periods are respected rather than fought.

07Will we own the Google Ads account?

Yes. The account, billing, conversion data and change history stay yours, and they stay yours if you leave.

08What is included in Google Ads management?

Search-term and negative work, bidding and budget management, campaign structure, creative and asset testing, landing-page feedback, tracking hygiene and reporting.

09Can you connect Google Ads with our CRM?

Where the CRM supports it — enhanced conversions for leads, Data Manager or offline import, so bidding learns from accepted leads and revenue rather than form fills.

10Do you optimise landing pages as well as campaigns?

We review message match, speed, forms and call tracking, and work with your team or ours on the changes. Page work is scoped through conversion rate optimisation.

11Google Ads agency or freelancer: which is better?

It depends on account complexity and cover. A freelancer can be excellent for a single-market Search account; multi-market, feed-driven or heavily automated accounts usually need more than one specialism.

First step

Start with a Google Ads account audit

Share your website, the campaigns running today and your priority market. We will tell you what the account is really being asked to do, what it is wasting, and whether a rebuild or ongoing management fits better.